Any consumer who has purchased a good on the Internet may cancel and return his purchase, for any reason and without having to justify it, if he does so within 14 days of receipt of the good (Article L 121-21 of the Consumer Code). This is the right of withdrawal.
In accordance with Article L121-21-8 of the Consumer Code, this right of withdrawal cannot be exercised for tailor-made products such as custom-made chairs from Mon Siège à Moi.
In the case of a product not made to measure:
. To cancel your purchase, you must send a letter of withdrawal and return the purchased item to its sender (in its original packaging or in packaging offering equivalent protection guarantees). You must do so with an acknowledgement of receipt, which will allow you to prove that you have done the necessary work in a timely manner. Mon Siège à Moi must refund you within 14 days of the date of return of the merchandise.
. My Own Office is required to reimburse all sums paid, i.e. the price paid for the goods themselves but also the initial shipping costs.
. In the event of return of only a part of the order, the shipping costs are not refunded.
. The costs of returning the product are the responsibility of the consumer.
. The refund is made by the same method of payment as the one used when ordering.